FAQ’s

Some of the most frequently asked questions.

To become a valued customer, simply reach out to us via phone, email, or social media. Our dedicated team is ready to assist you every step of the way, ensuring a smooth and hassle-free process. Whether you’re looking to place an order or inquire about our services, we’re here to help. Get in touch today, and let’s start your journey with us!

Yes, we offer our excellent home delivery services via the Tamar Fresh at home website.

Absolutely! You can place trade orders directly through our website ‘Trade Login’. If you haven’t yet received your login information, please contact us.

We proudly serve a wide area of the Southwest, stretching from Exeter in Devon to Hayle in Cornwall, all within a generous 50-mile radius. Should you require specifics or have any questions about our delivery coverage, please don’t hesitate to reach out to us for personalised assistance.

Once you become a customer you will have access to an extensive catalogue via our trade login. Additionally we do have e-brochures for our ‘Proper Sarnies’ and ‘Proper Prepared’ range.

Yes, we offer next day delivery services for orders placed within our specified cutoff times. For further information please contact us.

To edit or cancel an order, please contact our customer service team as soon as possible. We’ll do our best to accommodate your request.

While we don’t impose a minimum order requirement for delivery, please note that a nominal delivery fee may apply for smaller orders, especially if your location is distant from our warehouse.

Certainly! We offer the option for order pickup. Let us know that you would like to collect your order, and we will let you know your order is ready for collection.

If you were to ever have any concerns or would like to register a complaint, we invite you to connect with our dedicated customer service team through our convenient ‘Contact Us‘ page.

FAQ's